Terms of Service

These Terms of Service ("Terms") govern your use of the mobile application and online platform ("Service") operated by The Educators ("we", "our", or "us"). By accessing or using the Service, you agree to these Terms.

1. Acceptance of Terms

By creating an account, logging in, or otherwise using the Service, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you do not agree, please discontinue use of the Service.

2. Description of Service

The Service is provided by The Educators to support students, parents, and staff with access to academic records, fee information, exams, study materials, attendance, and announcements related to their enrollment with The Educators.

3. Eligibility

• Students under 18 years of age may use the Service with the consent and supervision of a parent or guardian.
• You must provide accurate and current information when registering or using the Service.
• You are responsible for keeping your login credentials confidential.

4. User Accounts

• Account credentials (email, enrollment number, roll number, or phone) are issued or approved by The Educators.
• You must not share your credentials with anyone or attempt to access another user's account.
• Notify The Educators immediately if you suspect unauthorized access to your account.
• The Educators may revoke access at any time for violation of these Terms or institute policy.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of applicable regulations.
• Attempt to gain unauthorized access to data belonging to other students, parents, or staff.
• Upload malicious code, viruses, or otherwise interfere with the integrity of the Service.
• Scrape, copy, or redistribute content from the Service without permission.
• Send spam, harassment, or unsolicited marketing through any communication feature.

6. Fees and Payments

• Tuition, examination, and other fees displayed in the Service are set by The Educators.
• Payments processed through the Service are handled by secure third-party payment processors.
• Refund eligibility, late fees, and payment deadlines are governed by The Educators's own policies. Contact The Educators directly for refund or fee disputes.

7. Content and Intellectual Property

Study materials, exam questions, recordings, and other content provided through the Service are the intellectual property of The Educators or its licensors. You may use this content solely for your personal educational purposes during your enrollment with The Educators. You may not redistribute, publicly post, or commercially exploit any content without written permission.

8. Communications

By using the Service, you consent to receive transactional and academic communications from The Educators via the channels you have provided (email, SMS, WhatsApp, push notifications). Marketing communications are subject to separate opt-in where required by law. You may opt out of non-essential communications at any time by contacting The Educators.

9. Termination

Your access to the Service may end if your enrollment with The Educators ends, if you violate these Terms, or if The Educators ceases operating the Service. Upon termination, The Educators may retain your records for the period required by applicable law or institute policy.

10. Disclaimer and Limitation of Liability

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, The Educators disclaims warranties of merchantability, fitness for a particular purpose, and non-infringement. The Educators shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

11. Changes to These Terms

The Educators may update these Terms from time to time. Material changes will be communicated through the Service. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the place where The Educatorsoperates.

13. Contact